Privacy Policy and Terms of Use

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This Privacy Policy and Terms of Use (“Policy”) explains how Good Landlording will use and protect any information you give me when you use our website. Any information that you supply via this website will only be used in accordance with this Policy. 

By using this site and listening to our podcast, you are indicating your agreement to the terms of this Privacy Policy and Terms of Use. If you disagree with any of the terms, please do not use our site.

Who we are

Good Landlording is a weekly podcast that is co-hosted by Richard Jackson and Suzanne Smith. Our website address is:, and we own the domain name jointly.


In our podcast and on our website, we talk about being a landlord and share tips and insights based on our own experiences and our own research.

Although Suzanne practised as a solicitor from 1994-2019, and makes general comments on legal, tax and financial matters, she doesn’t provide legal, tax or financial advice on this website or on the podcast. She also cannot and does not provide advice to individuals who contact her through our contact form or social media.

You need to take your own advice for your specific circumstances, and cannot rely on general tips and comments made on podcasts and websites. We exclude all liability arising from any losses arising directly or indirectly from actions you take or do not take after reading our website or listening to our blog

Comments on our website

When visitors leave comments on my website, we collect the data shown in the comments form. We also collect the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.


plate of chocolate chip cookies

A cookie is a text-only string of information that your computer stores for a time via your web browser. This is done so that the website can remember who you are. Cookies cannot be used by themselves to identify you personally. A cookie will typically contain the name of the domain from which the cookie has come, the ‘lifetime’ of the cookie, and a value, usually a randomly generated unique number.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. The login cookies will be removed if you log out of your account.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

We also use Google Analytics to collect data to understand how visitors use our website so wecan improve its design and functionality. With your consent, Google Analytics processes and collects your personal data (cookies and IP address) to give me useful information. Google Analytics will transfer your data to the United States and store it for 6 months.

Embedded content from other websites

Articles on this site include embedded content (e.g. videos, images, articles, etc.) and links. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content. This includes tracking your interaction with the embedded content if you have an account and are logged in to that website. We don’t have control over these websites, so do check their privacy policies before sharing your personal data with them.

Good Landlording is free, but the costs of running the website and podcast are part-funded by affiliate links. Links to third party websites that are selling a service (such as the NRLA or Openrent) may well be affiliate links. This means that if you click on a website link (such as Amazon, the NRLA, OpenRent and Viewber), and make a purchase on that website, we may gain a small percentage or a fixed amount of any sale revenue.

The data that you enter on the website where you make a purchase (such as a delivery address or telephone number) is not passed back to me. When you use other websites, any personal information you give them will be dealt with in line with their privacy policies, not mine. Please do check their privacy policies before using the site or providing any personal data about yourself to them.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have left comments on this website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Updated 26 March 2024

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